If you find yourself in this situation, first of all we would like to apologise for the inconvenience.
We will take care of resolving your complaint as best we can.
Please note you will be asked for pictures to verify the product is intact, it has not been worn, the security tag is stil attached correctly and it shows the contested manufacturing defect in detail.
Enter only the digits of your order number without prefix in the "Order No." field (example: "1234") and the email address you used for your purchase in the form below, so our customer care can find your order. Thank you.