If you find yourself in this situation, first of all we would like to apologise for the inconvenience.

We will take care of resolving your complaint as best we can.

Please note that following this contact you will be asked for pictures to verify that the product is intact, that it has not been worn, that it still has the security tag attached correctly and that it shows the contested manufacturing defect in detail.

Please enter your order number and the email address you used for your purchase in the form below, so that our customer care can find your order.

Follow procedure to get assistance